Emotional Engagement in Narrative Medical Visualization: An Electrodermal Activity and Eye-Tracking Study

RESUMO

Narrative visualization embeds data in visual stories to make medical information more relatable for non-experts. Despite the growing use of character elements in health communication, evidence on whether individual characters support affective responses remains inconclusive. Physiological evidence independent of verbal self-report is especially scarce, although such measures should complement participants' self-reported experiences. We present a mixed-methods study using electrodermal activity (EDA), eye tracking, and questionnaires to compare two medical data stories: an individual, character-based version and a general, population-level version without an individual protagonist. We examine how this framing influences physiological arousal, visual attention, viewing behavior, and self-reported affective response. Story-level EDA comparisons provide only limited support for stronger arousal in the character-based story. Stronger evidence comes from eye-tracking-based peak classification, where character illustrations were robustly associated with EDA peaks, and from questionnaire responses showing more negative empathy-related emotions for the individual story. The general story elicited more awe and joy, suggesting that individual and population-level framings may support different emotional qualities. We also observed a preliminary story-order effect: participants who first saw the individual story showed higher peak-based physiological arousal, although this effect cannot be fully disentangled from fatigue, novelty, or learning effects. By combining physiological, gaze-based, questionnaire, and lightweight qualitative evidence, our work advances time-resolved assessment of narrative medical visualization and highlights the need to interpret arousal, attention, curiosity, and self-reported emotions together.