Who Are We Recommending To? Recommender Systems in the Agentic Web

RESUMO

For two decades, recommender systems have been designed under the assumption that a human directly consumes each recommendation: receiving, interpreting, and acting upon it. The emergence of AI agents powered by large language models challenges this assumption. In the emerging Agentic Web [ 28 ], autonomous agents increasingly act on behalf of users, e.g., browsing, comparing, negotiating, and executing transactions, raising a central question: who is the receiver of a recommendation? In this position paper, we argue that the recommendation paradigm is undergoing a bifurcation. In delegable contexts, such as routine purchases, travel, and constrained transactional tasks, the primary operational consumer of recommendations is shifting from the human to the agent, requiring new optimization objectives, interaction protocols, and evaluation criteria. In experiential contexts, such as entertainment, art, and other subjective or high-stakes choices, humans remain the final judge of relevance, though agents may assist through pre-filtering and curation. We introduce a delegation spectrum that characterizes recommendation contexts along factors such as preference specifiability, outcome verifiability, and decision stakes, and we outline a research agenda spanning agent preference modeling, dual-audience optimization, and the emerging agent attention economy. We further discuss the implications of this shift for the design and evaluation of recommender systems